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Request a Quote.
Place an Order.
Submit Samples.
Get Support.
All in One Place.

Everything you need to request a quote, place orders, submit samples and get support when you need it.

Already a client?

Minaris Advanced Testing offers a streamlined ordering process through the Minaris Advanced Testing Ordering System (MATOS). This serves as your main portal for submitting and managing orders for biosafety and analytical testing services.

Access MATOS

Not a Customer Yet?

You are in the right place! Use the button below to submit a request for a quote, and we will put you in touch with an expert who will work with you to identify the best services for your program and get you all the information you need. 

Connect With Our Experts

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Customer Support Documents and Forms

We’ve gathered the key tools to help you navigate our systems with clarity and ease.

  • Quote and Purchase Order Process

    Step-by-step overview of how to initiate your testing project

    Download PDF

  • Key Contacts

    Connect with the right team members based on your project needs

    Download PDF

  • Sample Submission and Shipping Guidelines

    Requirements for packaging, labeling and shipping your samples

    Download PDF

  • MATOS Quick Reference Guide

    One-page reference for easy access to key steps and tips

    Download PDF

  • Frequently Asked Questions

    Answers to common client questions about orders, documentation and timelines

    Download PDF

Compliance and Certification

Minaris Advanced Testing operates per the highest global standards. Our facility is GMP-certified and undergoes regular inspections by international regulatory authorities.

Submitting Specialized Studies and Custom Projects

For studies outside of routine testing orders in MATOS, please use one of the interactive submission forms below. After completing the form, please print, sign and include it with your shipment.

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Minaris Services

Need Help?

If you're new to MATOS, need login credentials, or have any other questions, our team is here to help you. Please contact your account manager directly or reach out to us through the support form.

Get in Touch